Roadside assistance system

RSA

Mobile applications and a desktop CMS supporting roadside assistance requests.

Context and challenge

Connect an urgent customer request to the operational team without repeatedly re-entering the same information.

Native iPhone and Android applications connected to an integrated desktop management system.

One connected workflow spanning the customer-facing app and the operational system behind it.

This case study uses only information publicly documented by Underlabs. No unverified performance metric is presented.

Next project

A web application for financial analytics built with distributed enterprise teams.